Privacy & cookies

Thank you for visiting Fraziel.be. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website.

1. Information we collect

We collect the following types of information when you visit our webshop:

  • Personal Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We collect payment information, including credit card details, when you make a purchase. However, we do not store or process this information ourselves; it is securely handled by our trusted third-party payment processors.

  • Order Information: Details about your purchases, including the products you buy and transaction history.

  • Communication Data: Information you provide when you contact us, such as inquiries, feedback, or customer support requests.

  • Automatically Collected Information: We may collect information about your device, browsing actions, and patterns, such as IP address, browser type, and pages visited.

2. How we use your information

We use the collected information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including delivery and customer support.

  • Communications: To send order confirmations, updates, and respond to your inquiries.

  • Marketing: With your consent, we may send you promotional materials and updates about our products. You can opt out at any time.

  • Analytics: To improve our website and services, we may analyze information about user behavior and preferences.

Cookie_ga:
This cookie is used to get an overview of the number of page visits, sessions, and campaign data. The cookies store information anonymously.
Duration: 2 years
Analytical cookie

3. Data security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-party disclosures

We do not sell, trade, or transfer your personal information to third parties unless we provide you with advance notice, or as required by law.

5. Your rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal data for marketing purposes. Contact: hi@fraziel.be

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page.

Contact Information:

If you have any questions or concerns regarding our privacy policy, please contact us at hi@fraziel.be
Kasteelstraat 35 - 8340 Moerkerke (Belgium)
hi@fraziel.be
VAT: BE 0743.864.294